No pre-requisite required
Suitable for individuals or group work
Duration: 8 -12 hours
“Sales” is much more than providing the customer with the goods, in exchange for money. Sales involve a relationship not only between the sales representative and the customer, but the company and the customer. There are many traits that customers look for in not only products, but in sales people also. Being the only link between the product and the customer, it is important to develop these important traits.
We usually end up avoiding the pushy salesperson. The one that follows you around the store, asking a million questions. There are many traits in a sales representative that we all avoid. Being that salesperson that a customer wants to see and to talk to takes a little bit of practice. But with these traits, you will become that salesperson, and that will eventually lead to the customer making a purchase, and beginning a positive, long lasting relationship with you.
At the end of this workshop, participants should be able to:
- Learn how to develop effective traits
- Learn how to “know” your clients better
- Better represent the product/service
- Cultivate effective leads
- Sell with authority
- Learn how to build trusting, long term relationships with customers